The company has created a special search engine to serve its customers, which is distinguished from others and contains tens of thousands of commodities and commodity classifications, approved by the World Customs Organization and compliant with the Customs definition in the Saudi Customs Authority. Experts in commodity classification and trainers in distinguishing between similar names through chemical compositions and analytical publications work on this engine. They have the skill to identify the correct item and classify each item under its appropriate category. This stage is considered one of the most important stages for correction, and through this stage, all types of customs duties and exemptions, prohibited goods and customs violations are identified to avoid customers from any penalties.

It is necessary for every importer to ask before he presents to purchase his goods:

• The correct name of his goods and to avoid general names

• To make sure the authenticity of the customs item in the Customs Authority, they have put guidance signs in front of each item that explains the type of item explains the type of item

• If he doesn’t find an item that matches the name of his goods in the customs definition tables, he should ask the Customs department for the correct answer

• Some goods have similar names and differ in some properties, and their customs item may differ.